The Online Course Constructor for 6M Teachers

  • 1 000 000+

    Graduated students

  • 6 000 000+

    Active teachers

  • 30 days

    Project Time

Teachers on our platform found it difficult to create and share their online courses.

Imagine ten’s thousands of teachers struggle with creating their online courses and company lose more than a million dollars each quarter in revenue

Let me show you how I solved this problem with our Online Course Constructor

Plan

During 3 workshop sessions with stakeholders, I prioritized goals and tasks for the business

Key insights after workshops

  • idea

    Monetization based on commissions charged to teachers who generate revenue by selling their courses

  • idea

    Further monetizing our 21 million monthly active users through new courses

  • idea

    Paid course promotion tools within our platform

  • idea

    Expanding our ecosystem of educational products

Design the information architecture and build high-fidelity prototypes

After conducting usability testing on our newly created flows, we discovered that the card-view structure had a task success rate of under 50% and teachers experienced difficulties

I’ve decided to conduct further research based on the pain points identified during usability testing

Key insights after research

  • idea

    During the pandemic, teachers shifted to digital platforms and began using services such as Interacty and Google Slides

  • idea

    Teachers are used to working with tables, school documents, class registers, and preparing lesson plans in table view

Based on this data, I created new iterations of prototypes

ordinal

50% -> 75%

Task success rate after the new usability tests

Final Design

  • 75%

    Task success rate

  • 30 days

    Project Time

  • 63 → 48

    Streamlined pages

The key lesson I personally learned from this case is that ’WE ARE NOT THE USER’ Even if everyone on the team likes the design, we still need to test it with REAL users